Insights

Ideas from the Decoded team.

Our take on technology strategy, AI, data and delivery.

Our staff are already using ChatGPT. What should we do about it?

Most teams are already using AI tools, often on personal accounts. Banning them rarely works. Here is what the real risks are, and the simple steps that turn quiet experimentation into an advantage.

What is repetitive admin really costing your business?

Retyping, chasing and checking rarely shows up as a line in the accounts, so it is easy to underestimate. Here is a simple way to put a number on it, and what to do once you have.

Why most AI pilots never make it into everyday work, and how to make yours one that does

Demos are easy; daily use is hard. Most AI pilots stall for the same few reasons, and none of them is the technology. Here is what goes wrong, and how to get one process running for real.

Is your stalled software project worth saving? Five questions to ask

Your new ERP, CRM or business system is months late, over budget and in dispute with the vendor. Before deciding whether to push on or start again, these five questions will tell you which.

Can AI work with our old business software?

Most established businesses run on systems that are ten or twenty years old. That is rarely a reason to wait. Here is how AI can work alongside the software you already have, and when it can't.

How do we preserve knowledge when experienced staff retire?

In many established businesses, a few long-serving people hold knowledge that isn't written down anywhere. Here is a practical way to capture it before they leave, and how AI can make it easier to use.

What should we automate first?

Most businesses have more things they could automate than they have time to look at. Here is a simple way to choose a first project that is worth doing, low risk, and likely to stick.

What does a part-time technology director actually handle?

Many established businesses are too small to need a full-time technology director, but too dependent on technology to do without one. Here is what a part-time technology director, often called a fractional CTO, actually does.

Three years since UK Launch, Decoded Consulting expands into USA

Decoded Consulting, leading technology and CTO consultancy, announced today that it is expanding into the United States. The company opened its first US office in Costa Mesa on June 1st.